I am in financial difficulty, what can you do to support me?

If you're experiencing financial difficulty, we have some options we can explore that may help you during this difficult time, such as:

Reassessing your risk profile which may result in a premium reduction
Reassessing your demands and needs to ensure your product is still suitable
Reviewing payment plans available
Payment deferrals
If you do need support, please call our Customer Service agents on 0344 412 2171 and we will help find the best solution for you.