How to contact us

We'd like to help you, and there are a number of ways that you can contact us.

We may have answered your questions already in our FAQ page, but if you have more specific queries about our products and services including any policy enquiries, please contact us via webchat or call in to speak to one of our experienced agents who will be happy to help you.

We know that our customers have different needs, and may require additional support in contacting us, or making use of the services that we offer.

We are continuously trying to improve our service and accessibility, so please do not hesitate to make our agents aware of any support that you may require, and we will do what we can to assist you. Rest assured, any personal information provided will be treated with the upmost care and held securely.

Webchat
If you have a general enquiry about our products and services including any policy enquiries, please contact us via webchat.

Our friendly team are on hand to help you with the following:

• Answering policy related questions
• Answering insurance related queries (quotes, new business, and renewals)
• Responding to queries relating to:
• MyAccount registration
• Accessing BikeSocial Membership
• Your documents

Useful numbers
Customer Service for Insurance: 0344 412 2171
Making a claim: 0330 018 9166
RAC Breakdown: 0330 332 8465
Calling from Republic of Ireland: 1 800 535 005 (free phone)
Calling from the Rest of Europe : 00 33 472 43 52 55