I don’t wish to renew – what do I need to do?

If you receive your renewal notice and do not wish to renew, all you have to do is contact and notify us via Webchat, Online Service Centre or over the phone on 0344 412 2171 before the renewal date on your letter. Your policy will then expire without charge. Alternatively, you can ensure that your auto-renewal is switched off in MyAccount.

We’ll send you confirmation that your policy has ended after the original policy expiry date. This will contain your No Claims Discount entitlement, which you can use as evidence to send to your new or future insurer if they request it.