I want to renew but I’m not set to auto-renew.

If you would like to take up your renewal offer with us, providing your information, including payment details has not changed, you can use MyAccount to turn automatic renewal on or you can complete an online renewal form and your renewal will be processed automatically. This saves you having to call.

Alternatively, you can contact us via Webchat or over the phone on 0344 412 2171.