What if I want to make a complaint?

Bennetts Motorcycling Services Limited is constantly striving to enhance the experience that our customers have with us. If you have a complaint, we’d like to hear about it, so that we can improve our service. This will not only enable us to try to fix what went wrong in your individual case us, but also help to avoid similar issues in the future.

If you wish to register a complaint directly with Bennetts, please contact us:

By phone - 0344 412 2171

In writing -

Customer Relations Manager,
Bennetts,
Unit 3,
Swan Park,
Kettlebrook Road,
Tamworth,
B77 1AG.

By email: complaints@bennetts.co.uk

If we cannot settle your complaint with us you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk.

By phone: 0800 023 4567

By email: complaint.info@financial-ombudsman.org.uk

For full details of our complaints handling process please see the section marked 'Service Standards' in our policy booklet

View a summary of our complaints data

Complaints data, covering all firms, is published by both the Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS).

View the FCA complaints data
View the FOS complaints data